How to gamble responsibly?

The following rules contribute to a safe gambling experience:

1. Before you start gambling, set clear financial limits and time frames for yourself and do not exceed them.
2. Do not try to chase losses. Attempting to recover lost money can lead to even greater financial losses and problems.
3. Keep track of your playing time and stick to the time limits you’ve set for yourself.
4. In addition to gambling, make time for other activities. If gambling is your only entertainment, consider whether it's really worth it.
5. Take occasional breaks. If you gamble continuously, you may lose track of time and reality, which can lead to losing control and compulsive gambling.
6. Do not gamble when under the influence of alcohol, or when upset or depressed. This can significantly affect your decisions and lead to undesirable outcomes.
7. Reflect on how much time and money you spend on gambling.
8. Familiarize yourself with the rules of the game and the chances of winning before playing.
9. If you notice that gambling is causing you financial losses or emotional stress, be sure to consult specialists!

What are the risks of gambling?

• Speed and "autoplay"
  The pace of the game significantly affects the level of risk. The shorter the interval between the action and the result, the higher the risk.
• Sound and Design
  Slot machines use various sound effects and visual elements to capture players' attention as much as possible. These elements, which can be addictive, significantly increase the risk of dependence.
• Continuous Play
  Playing for extended periods without breaks significantly increases the risk. The longer you play, the higher the likelihood that you will spend more than you originally planned.
• Raising Bets
  To intensify the excitement, players may constantly increase their bets, which over time can lead to losing control over the game.
• Chances of Winning
  Winning brings a sense of success and happiness. A few small wins can create the illusion of increased chances of winning, thereby increasing the risk of gambling addiction.

Where can I get help if I think I might have a gambling addiction?                              

Always remember that asking for help is normal. If you feel that you need assistance, be sure to contact one of the following organizations:

• Center The national gambling helpline
• Centre for Drug Addiction Treatment

• Therapy For Gambling Addiction
  https://www.gamblingtherapy.org

How can I know if I should consider taking a break from gambling?

To determine whether you should take a break from gambling, answer the following questions:

1. Do you often play longer than you planned?
2. Have you ever gambled during work hours?
3. Do you feel the need to quickly win back your losses after losing?
4. Have you ever borrowed money or sold something to gamble with the money you received?
5. Has your gambling ever threatened your job, education, or relationships with close people?
6. Have you ever played until you ran out of money?
7. If you win, do you feel the urge to continue playing to win even more?
8. Do you have debts because of gambling?
9. Have you ever gambled to win money to pay off debts?

If you are concerned about your test results, we recommend visiting our responsible gaming page here and consider taking a break from gambling. You can find more information on the Gambling Regulatory Authority's webpage here.

From what age is it legal to visit casinos?

According to the legislation of the Slovak Republic, you can visit a casino upon reaching the age of 18 and with identification documents.

How can I exclude myself from gambling?

Here is how to submit a request for self-exclusion from gambling in the Slovak Republic:

• By filling out a request to be entered into the register of excluded persons. 
• The request form can be found in any casino or gaming hall.
• The request must be signed, but please note that your signature must be notarized.
• You must send the request to the following address: Úrad pre reguláciu hazardných hier, Križkova 949/9, 811 04 Bratislava

You can send it:

• By mail: On the envelope, write the recipient's address:  Úrad pre reguláciu hazardných hier, Križkova 949/9, 811 04 Bratislava
  In the upper left corner of the envelope, you may include your name and address; or
• Through the central public administration portal www.slovensko.sk (in this case, the request must be signed with a qualified electronic signature).

More information about gambling restrictions can be found on the website of the Office for Gambling Regulation.
 

I have excluded myself from gambling, can I lift that self-exclusion?                            

Neither you nor we can lift the gambling self-exclusion you set for yourself ahead of time. You will have to wait until the limit expires after the time you selected.

Who can apply to be removed from the exclusion register?

Any natural person who has been entered in the Register of Excluded Persons at his or her own request and over 6 months have elapsed since that entry.

Why am I not winning?

Casino games, including slots, card  games and roulette, are based on chance and cannot be influenced in any way. The principle of randomness is that the result of each round is completely independent of previous rounds, i.e. the number of rounds played does not affect the chances of winning.

To manage your gambling expenses, you can set one or more limits for yourself: how often you will visit the casino, how much time you will spend playing, the amount of money you are willing to lose in a single visit, and the amount you will stop playing after winning.

We recommend that you read our responsible gaming principles here. 

Check out the rules and act responsibly!